Maintenance
Every ticket here was created by Opurix from a resident's WhatsApp message — understood, categorised, prioritised and assigned automatically.
ResolvedMedium
“Not Fixed”
Suresh (Facilities)raised 3 hr ago
- 16:45No matching staff rule — escalated for owner decisionAUTOMATED
- 16:45Assigned to Suresh (Facilities)OWNER
- 16:45Suresh (Facilities) started workSTAFF
- 16:45Marked resolved · resident notified on WhatsAppAUTOMATED
ResolvedMedium
“Wifi keeps disconnecting”
Suresh (Facilities)raised 3 hr ago
- 16:44Request acknowledged to the residentAUTOMATED
- 16:44Assigned to Suresh (Facilities)AUTOMATED
- 16:44Suresh (Facilities) started workSTAFF
- 16:44Marked resolved · resident notified on WhatsAppAUTOMATED
NewMedium
“wifi keeps disconnecting on 2nd floor since yesterday”
Needs assignmentraised 4 hr ago
- 15:50Request understood from WhatsApp messageAUTOMATED
- 15:51No internal technician available — escalated for owner decisionAUTOMATED
AssignedMedium
“geyser is not working in my room 302”
Ramesh (Electrician)raised 6 hr ago
- 13:08Request understood from WhatsApp messageAUTOMATED
- 13:18Assigned to Ramesh (Electrician)AUTOMATED
In ProgressHigh
“The tap in our bathroom is leaking since morning, water is wasting.”
Ganesh (Plumber)raised 9 hr ago
- 10:58Request understood from WhatsApp messageAUTOMATED
- 11:00Categorised as Plumbing · HIGH priorityAUTOMATED
- 11:03Assigned to Ganesh (Plumber)AUTOMATED
- 15:18Vendor marked work in progressSTAFF
ResolvedLow
“Room 201 has not been cleaned for 2 days”
Lakshmi (Housekeeping)raised 2 days ago
- 05:18Request created from WhatsAppAUTOMATED
- 05:28Assigned to Lakshmi (Housekeeping)AUTOMATED
- 16:58Resolved · resident notified on WhatsAppAUTOMATED